Do unused credits roll over, or do they expire?

On monthly plans credits roll over once and then expire. On an annual contract paid up front, all twelve months of credits are issued on signing and stay valid for twelve months from that date, so you can run a heavy quarter and a quiet one without losing anything. Credit packs expire twelve months from purchase.

If your credits expired and nobody was watching, talk to us. The rules above are the standard, but we would rather keep you working than win an argument about a technicality.